Privacy Policy & Compliance Notice

This Policy applies to this website operated by Heils Technology, its associated inquiry form and authorized administration functions. Third-party websites, platforms or services reached through a link are governed by their own privacy terms.

The controller responsible for this website is Shenzhen Heils Zhongcheng Technology Co., Ltd., located at 501, Building 2A, Shangzhi Technology Park, 380 Guangming Avenue, Fenghuang Subdistrict, Guangming District, Shenzhen, China.

We currently do not use advertising cookies or cookies to track public-site visitors across websites. The public website primarily selects a default language from the country or region associated with the visitor’s IP address.

For authorized administrators, we use strictly necessary security cookies to maintain a short-lived session and validate the DingTalk sign-in flow. These cookies are used only for authentication, security and access control. If we introduce non-essential cookies, we will provide notice and obtain consent where required by applicable law.

We do not sell personal data. Other parties may process or receive it only where necessary in the following circumstances:

Depending on your location and the locations of our service providers or business teams, data may be accessed or processed outside your jurisdiction.

Where such processing constitutes a regulated cross-border transfer, we will implement the notices, separate consent, security assessment, certification, standard contractual terms or other safeguards required by applicable law.

We retain personal data only for as long as necessary for the purposes in this Policy, taking account of business communications, contractual relationships, disputes, cybersecurity and legal obligations. Inquiry emails are generally kept while we address the request and conduct reasonable follow-up; security and administrator-access records are kept as required for operations and compliance; administrator sessions expire after a short validity period or sign-out.

When retention is no longer necessary and the law does not require it, we delete or anonymize the data. If immediate deletion is not technically possible, we restrict processing to storage and necessary security protection.

We use technical and organizational measures proportionate to risk, including encryption in transit, access controls, authentication, least privilege, log and backup management, vulnerability remediation and service-provider oversight.

No internet transmission or storage system can be guaranteed absolutely secure. If a security incident may affect your rights, we will take remedial action and notify affected individuals and regulators where required by applicable law.

Depending on applicable law, you may have rights to information, access, a copy, correction, completion, deletion, restriction, objection, portability and withdrawal of consent. You may also complain to a competent data protection authority.

To exercise a right, email heils@heils.cn and describe your request. We may reasonably verify your identity to protect the data. We will respond within the period required by applicable law; a request may be limited where the law permits or requires continued retention.

This website is intended for business customers and professionals. It is not directed to children under 14, and we do not knowingly collect their personal data. If you believe a child has provided data without a guardian’s consent, contact us so that we can investigate and act as required by law.

This website may link to WeChat, DingTalk or other third-party websites and services. Those parties independently determine their processing practices, which we do not control. Please review their privacy policies and terms when leaving our website.

Within their applicable scope, we follow data and personal-information protection requirements including the Personal Information Protection Law of the People’s Republic of China, and principles of lawfulness, fairness, necessity, good faith, purpose limitation, data minimization and transparency.

Where the EU General Data Protection Regulation (GDPR), Japan’s Act on the Protection of Personal Information (APPI), or another jurisdiction’s data protection law applies to a specific processing activity, we provide the corresponding rights and safeguards. This Policy does not expand the territorial scope of any law.

We may update this Policy as our business, technology or legal requirements change. We will post the current version and last-updated date here. Where a change materially affects your rights, we will provide a prominent notice or other appropriate notification as required by applicable law.

For questions, comments or complaints about this Policy, our processing or your rights, contact Shenzhen Heils Zhongcheng Technology Co., Ltd. at heils@heils.cn or 0755-86703962. Address: 501, Building 2A, Shangzhi Technology Park, 380 Guangming Avenue, Fenghuang Subdistrict, Guangming District, Shenzhen, China.